If you can't access your Google Photos through the Neveo app, you need to check that your previous Google account has been disconnected from the mobile app.
To disconnect your previous account, follow these steps:
- Open your Google account (tap your profile picture in the top-right corner).
- Tap your profile picture.
- Select “Manage your Google Account”.
- Tap “Data & privacy”.
- Scroll down to “Data from apps and services you use”.
- Select “NEVEO”.
- Tap “Remove access”.
Once you've completed these steps:
- Return to the Neveo app.
- Tap the blue camera icon.
- Select “Google”.
- Tap “Continue with Google”.
- Sign in with your new Google account.