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How do I change my subscription?

Neveo offers monthly and annual subscriptions, with a 25% discount on annual subscriptions, for both A4 and A5 journal formats.

You can change your subscription at any time, free of charge.

Through the mobile app:

Open the journal whose subscription you want to change, tap the blue gear icon (Settings) in the top-right corner, then select “Subscription” followed by “Edit”.

You can then choose the following options:

  • Journal format: A5 or A4.
  • Billing frequency: Monthly or annual subscription.
  • Number of photos: 30 or 60 photos for A5, or 50, 100 or 180 photos for A4.

Good to know:

You can only switch to a subscription that allows more photos than the number you've already uploaded to your journal.

For example, if you have a 50-photo subscription and want to switch to 30 photos, you must have uploaded fewer than 30 photos at the time of the change.

However, if you'd like to upgrade to a subscription with 100 or 180 photos, you can do so without any issues!

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