Neveo works on monthly or yearly (-25%) subscriptions. You can unsubscribe at any time.
You want to unsubscribe because you don't have enough pictures to share?
Note that the number of photos per subscription is a maximum, you do not have to reach it for the journal to go to print. We offer other subscriptions that may be better suited to your needs:
- Mini: 6 photos per month
- Basic: 18 photos per month
Contact us if you would like to switch to one of these smaller subscriptions and specify the plan that interests you!
To unsubscribe from the mobile app, in the menu, click on “Subscription”, and then on “Unsubscribe”.
To unsubscribe using a computer, click on “...’s network” in the top right corner and choose which network you would like to unsubscribe from. Click on “...’s network” and then on “Subscription”. To unsubscribe, click on “Cancel my subscription”.
If you had a monthly subscription, your journal will not be printed if you unsubscribe during the month, unless it is your first journal.
For example, if you subscribe on May 7, your May journal will be sent if you unsubscribe in May. If you unsubscribe in June, the June journal will not be sent.
If you had subscribed to an annual subscription, you paid in advance. If you unsubscribe within the last month, your last journal will be printed and sent. If you unsubscribe before the last month, the remaining months have been paid for already, and can still be used to send a journal. The unused months cannot be refunded.