The activation key for your box is made up of 10 characters (numbers and letters). Check that you have entered all the characters correctly.
You bought the box on our online store Neveo Shop and your activation key does not work? Contact us. In order to help us give you the best service, please give us your activation key and the error message that appears.
If you purchased the gift box through the store, your box may remain pending activation for up to 24 hours. In this case, an error message is displayed. Try to enter your activation key again the next day. The problem persists ? Contact us. In order to help us give you the best service, please give us your activation key and the error message that appears.