To activate your Neveo gift box:
1. Install the Neveo app
To get started, go to the App Store (if you are using an Apple-branded smartphone) or the Play Store (if you are using an Android-type smartphone) and search for the term Neveo. Then install the Neveo app.
2. Use the activation key
Start the Neveo application, click on "Activate a box" and follow the instructions. You will be asked for an activation key. This key, a code made up of letters and numbers, is located on the activation card inside the box.
If the gift box was purchased in a store, it may take up to 24 hours to activate.
3. Follow the instructions and create your journal
When your box is activated, follow the instructions and complete the requested information in order to finalize the creation of your Neveo account and journal. Don't forget to add the journal’s delivery address!
4. Invite contributors
Now that your journal is created, familiarize yourself with the app and take the opportunity to invite family members who can also contribute to the journal.
More information about adding contributors here.
5. Upload your family photos
Everything is in order ! You can now upload your photos and add any description to them. Your journal is automatically closed every last day of the month at midnight.
More information about closing your monthly journal here.
Need help to activate your box? Contact us.