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My payments are up to date. Why am I receiving payment reminders?

If you're receiving payment reminder emails even though your payments are up to date, it may mean that:

  • You've created one or more journals (possibly by mistake) that are not linked to any subscription.
  • You've created one or more journals using a different email address (for example, through Facebook), and these journals are not linked to any subscription.

If you'd like to delete these journals, please follow the instructions here. 

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