Orders for boxes are generally shipped within 48 hours.
The delivery time depends on the country where the box is sent, and the delivery method chosen.
Standard delivery
- Available for shipments to all of Europe
- Delivery costs: 5 €
- Your order will be delivered within 3 to 4 working days.
Delivery to a Colissimo relay point
- Available for shipments to France only
- Delivery costs: 5€
- Your order will be delivered within 3 to 4 working days to a Relay Point and not directly to the recipient. The advantage? The recipient must not be present at the delivery address to receive the package. All they have to do is go to the selected Relay Point to receive the package within 15 days of delivery. After the deadline indicated, the package will be automatically returned to us! Choose a Relay Point after the payment step.
Delivery via Chronopost
- Available for shipments to France and Belgium only
- Delivery costs: 12 €
- Your order will be delivered within 1 to 2 days with a tracking number. If you place your order before 11 a.m., it will be delivered to you the next day. Please note, this is a delivery where a signature is necessary, so you must be present at the time of delivery. In case of absence, you can either reschedule a delivery (to the same address) or have your package dropped off at the Relay Point closest to you.
We do not deliver Neveo boxes outside of Europe.