If you receive a payment reminder by email even though you have been debited, it may mean that you:
- Have created (maybe by error) one or more journals which are not linked to any subscription;
- That you have created one or more journals with another email address (e.g. via Facebook) and that this or these journals have not yet been linked to any subscription.
If you wish to delete these journals, contact us mentioning the journals in question and we will delete them for you.