What can I do if the journal has arrived damaged? 26 August 2020 09:53 Updated Despite all the care we apply to your journals during transport, they might not be delivered in mint condition. Should it be the case, please contact us to have your journal reprinted for free. Related articles The journal hasn't arrived, what can I do? When will my journal reach its destination? What are Neveo’s shipping fees? How can I edit the recipient’s address? How can I send the same journal to various recipients?