What can we help with?
Ask in your own words. The closest answer appears as you type.
Or try one of these
Ask in your own words. The closest answer appears as you type.
Or try one of these
Start here. Each one goes straight to the next step.
The concept, Neveo for smartphone and for computer, offer Neveo
All articlesPurchase and delivery of the box, activation of the box
All articlesNumber of pictures and pages per journal, customize my journal, duplicate an existing one, journal closing, printing ...
All articlesShipping time, the recipient did not receive his/her journal, recipient’s country, shipping fees, a damaged journal w...
All articlesManage contributors of a journal, join a journal, erroneous journals
All articlesCreate an account, edit my email address, my profile picture or recipient's profile, forgot my password, private life...
All articlesEdit my subscription, unsubscribe, I am receiving reminders even though I was debited, payment methods, payment failed
All articlesReport a problem with the Neveo application
All articlesA person on our team reads every message and replies by email.